Your Results Capacity is
Mostly B’s: Basic
Your organization’s current results focus tends to be ad-hoc, open-ended and reactionary at the end of a grant cycle. Instead of thinking about what your organization is investing in or hoping to achieve up front, your organization has a look-back approach, which causes confusion and unclear expectations for your community partners.
How to get to the next stage
To grow your Results Capacity, your organization will want to determine not only what you are investing in but, more importantly, what you want to achieve and the specific measures and indicators you will use to monitor progress toward your desired impact.
By determining key behavioral indicators (KBIs), your organization can track progress and assess similar opportunities for return on investment (ROI) prior to making the investment. This will enable you to balance your investment portfolio and achieve the deepest impact and learning. KBIs need to be asked for upfront and all targets agreed upon with your community partner to ensure expectations for the investment are clear.
Keep Growing Your Results Capacity
Delivering Measurable Change with Community Investment On-Demand Webinar
In this webinar featuring Michelle DiSabato, President of Community Impact Consultants, Inc., learn how to move your community investment programs beyond activities and tactics into strategic efforts that yield real behavioral change and measurable results.
About Community Impact Consultants, Inc. and Michelle DiSabato
Community Impact Consultants, Inc. (CIC) is a full-service consulting company working with corporate citizenship programs, foundations and other philanthropy clients to help them make the shift to social investing and Tell Their Organization’s Impact Story. As part of their core services they work with clients to develop research-based programs that are aligned with their business and the communities they serve by ensuring they are targeted and measurable. Typical engagements begin with developing a social impact framework including specific programmatic strategies and implementing these strategies into their operations, including providing recommendations for leveraging technology where applicable.
Since 2008, CIC has worked with clients across many industries such as consumer goods, health care, manufacturing and financial institutions, in addition to governmental agencies and private foundations, helping them make the most out of their community investments.

Michelle DiSabato, founder and President of Community Impact Consultants, Inc. (CIC), is a philanthropic impact subject matter expert with more than 20 years of experience developing, designing and implementing multi-million-dollar philanthropic initiatives and programmatic social impact analyses. Prior to founding CIC, Michelle was a CSR manager at a Fortune 10 global organization, where she managed one of the largest installed grants management systems (200+ users in more than 15 locations) and led their measurement initiative to determine the impact of their community engagement.